Privacy Policy

Thank you for your interest in our online shop.
Protecting your privacy and personal data is very important to us.

Our data processing aims to process only personal data that is relevant for the meaningful and efficient use of our online shop. Our data protection practices comply with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

Below we provide you with detailed information about what data is processed and in what form when you visit our website. This also fulfills our obligation to inform you in accordance with Article 13 of the GDPR.

Responsible party and contact details of the data protection officer:

The entity responsible for data processing taking place on our website is:
Inodrink AG

Müligässli 1
CH-8598 Bottighofen
Email: datenschutz@gomo-energy.com

Our data protection officer can be reached at:

Inodrink AG
Müligässli 1
CH-8598 Bottighofen
Email: data protection officer@gomo-energy.com

1. Personal data

According to the GDPR, personal data is "any information relating to an identified or identifiable natural person (hereinafter referred to as "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person".

2. Functions of our website

Below we explain which data we process on which legal basis within the scope of the functions we offer you, how long we store your data and who receives your data.

a) General use of the website

We generally only collect and store personal data during your visit to our website if you actively provide it to us. Notwithstanding the above, our hosting provider's web server automatically registers website access, including your IP address. However, your IP address is not stored.

Furthermore, our hosting provider creates so-called log files to maintain system security. These log files contain the following information: date of access, URL, content accessed, and the data transferred.

This information remains anonymous to us. It is therefore impossible to identify any individual.

Your IP address is processed during the connection setup so that we can provide you with our website. This processing is based on Article 6(1)(f) of the GDPR. Our legitimate interest lies in the aforementioned purpose.

Our log files are stored for 30 days.

b) Contact form

We offer you the option of contacting us via a form. For this purpose, you must provide us with your email address so that we can respond to your inquiry. You can also provide us with your name, a subject, and your specific message.

Please contact us using the email address provided on our website. At a minimum, please provide us with your email address and any other information you choose to include in your email. We need to process this data in order to handle your request. This processing, which occurs when you contact us, allows us to process and respond to your inquiry. The legal basis for this processing is Article 6(1)(f) of the GDPR. Our legitimate interest lies in the purpose stated above.

We store your emails and contact information for as long as necessary to process your request and then for a period of three years in case you contact us again regarding your original question. This does not apply if you initiate a contractual relationship with us via email. In this case, the storage period is governed by the underlying contract. You will be informed separately about the data processing activities that take place in this case.

c) Opening a customer account, shopping function & rating

When you create a user account, the necessary data you voluntarily provide will be stored. When you order from our online shop, we automatically create a user account based on your order details. We will send your order details and our Terms and Conditions to you via email. As a registered user, you can view your order details and past orders in your user account at any time. Of course, you can also request that we delete your user account at any time. We use the data you provide to fulfill and process your order.

To create a customer account and place an order, we collect the following data: title, your first name, your last name, your email address, a password of your choice, your company, your street, your house number, in case of address supplements, your country, your postal code, your city, your telephone number.

Your customer account includes your reviews. This ensures that you can only review products you have purchased. We collect the following information: your name, the review title, your message, and the rating (in star form). No personal data stored in your customer account will be published at any time. Your customer account data is processed to provide you with the account's functionalities and – if you make a purchase – to process and fulfill your order. This processing is based on Article 6 Paragraph 1 Letter b) of the GDPR. Furthermore, we are legally obligated to store certain data, such as invoices, contracts, and other accounting-related information, for a specific period. The processing for this purpose is based on Article 6 Paragraph 1 Letter c) of the GDPR in conjunction with Sections 147 AO and 257 HGB. We store your data processed within the customer account until you close your account. After that, we store your data for a further 3 years in case any claims arise from our legal relationship with you. Personal data contained in contracts or invoices will be retained for 11 years from the end of the year in which you closed the account. Data contained in business letters or other documents relevant for taxation will be retained for 7 years from the end of the year in which you closed the account.

For the purpose of obtaining your review, we will contact you as part of the contract processing. Your information will only be used for this purpose and, in particular, will not be used for further advertising or passed on to any other third parties. This processing is also based on Article 6 Paragraph 1 Letter f) GDPR, whereby the legitimate interest lies in the aforementioned purpose. We will store your review for as long as the product is sold by us.

Unless you have objected, we will use your email address, which we obtained in connection with the sale of goods or services, to send you electronic advertising for our own goods or services that are similar to those you have already purchased from us. You can object to this use of your email address at any time by notifying us. Our contact details for exercising your right to object can be found in the legal notice. You can also use the unsubscribe link provided in the advertising email. No costs other than standard transmission fees will be incurred. The legal basis for this is Art. 6 para. 1 lit. f) GDPR and Art. 95 GDPR in conjunction with Section 7 para. 3 of the German Act Against Unfair Competition (UWG). We will store the data required for this purpose until you object to receiving advertising messages.

d) Newsletter and consulting services

Newsletter: When you subscribe to our newsletter, your email address will be stored with your consent and used exclusively for our own advertising purposes until you unsubscribe. You can unsubscribe at any time without incurring any costs other than standard transmission fees.

When you subscribe to our newsletter, your email address will be stored with your consent and used exclusively for our own advertising purposes until you unsubscribe. We use the double opt-in procedure for this, meaning we will only send you our email newsletter if you have explicitly given us your consent. We will send you a confirmation email asking you to confirm your subscription by clicking the link provided in the email. You can unsubscribe from the newsletter at any time without incurring any costs other than standard transmission fees. Simply send a written notification to the contact details listed in section 13 (e.g., email, letter). Of course, you will also find an unsubscribe link in every newsletter.

Email advertising without newsletter registration and your right to object

If we receive your email address in connection with the sale of goods or services and you have not objected, we reserve the right, based on Section 7 Paragraph 3 of the German Unfair Competition Act (UWG), to regularly send you offers for similar products from our range by email. This serves our legitimate interest in marketing to our customers, which outweighs your interests in this context.

You can object to this use of your email address at any time by sending a message to the contact details provided below or via a link provided in the advertising email, without incurring any costs other than the transmission costs according to the basic rates.

Consultation offer: As a customer, you will receive a free consultation offer and product recommendations via email. You will receive this consultation offer and product recommendations regardless of whether you have subscribed to our newsletter. We aim to provide you with information about products from our range that match your order history and may be of interest to you based on your recent purchases. Naturally, we strictly adhere to all legal requirements. You can unsubscribe from the consultation offer and product recommendations at any time, without incurring any costs other than standard transmission fees. Simply send a written notification to the contact details listed in section 13 (e.g., email, letter). You will also find an unsubscribe link in every email.

The processing is based on Article 6(1)(f) GDPR. Our legitimate interest lies in advertising our products. We store your data for this purpose until you object to its use.

e) Paypal

We also use the payment service provider PayPal. The provider of this payment service is PayPal (Europe) S.à.rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”). If you select payment via this service provider, the payment data you enter will be transmitted to the respective service provider. This transmission is based on Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest lies in offering you the most diverse and convenient payment options possible. Further information on PayPal's data processing can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full

f) Klarna

To offer you Klarna's payment options, we will transmit personal data, such as contact and order details, to Klarna. This allows Klarna to assess whether you are eligible for the payment options offered by Klarna and to tailor these options to your needs. General information about Klarna can be found here . Your personal data will be processed by Klarna in accordance with applicable data protection regulations and as described in Klarna's privacy policy .

If you choose Klarna's payment services, we ask for your consent to transfer the data necessary for processing the payment and for identity and credit checks to Klarna. In Germany, credit reference agencies listed in Klarna's privacy policy may be used for identity and credit checks. You can withdraw your consent to this use of your personal data at any time by contacting Klarna.

3. Recipients of the data

Within our company, only the departments responsible for processing your requests have access to your data. We also use external service providers when we cannot perform services ourselves or when it is not practical to do so. These external service providers are primarily IT and telecommunications service providers.

4. Rights of data subjects

The General Data Protection Regulation guarantees you certain rights which you can assert against us – provided the legal requirements are met.

  • Article 15 GDPR – Right of access by the data subject: You have the right to request confirmation from us as to whether personal data concerning you is being processed, and if so, which data is being processed and the details of the data processing.

  • Article 16 GDPR – Right to rectification: You have the right to request that we rectify any inaccurate personal data concerning you without undue delay. Taking into account the purposes of the processing, you also have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

  • Article 17 GDPR – Right to erasure: You have the right to request that we erase personal data concerning you without undue delay. Please note the exception described in section II.4.

  • Article 18 GDPR – Right to restriction of processing: You have the right to request that we restrict the processing of your personal data.

  • Article 20 GDPR – Right to data portability: You have the right, where processing is based on consent or for the performance of a contract, to receive the personal data concerning you which you have provided to us in a structured, commonly used and machine-readable format and to transmit those data to another controller without hindrance from us or to have the data transmitted directly to the other controller, where technically feasible.

  • Article 21 GDPR – Right to object: You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on our legitimate interests or is necessary for the performance of a task carried out in the public interest or in the exercise of official authority.
    If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of establishing, exercising or defending legal claims.
    If we process your personal data for direct marketing purposes, you have the right to object to this processing at any time. If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes.

  • Article 77 GDPR in conjunction with Section 19 BDSG – Right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with a supervisory authority at any time, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement, if you believe that the processing of personal data relating to you infringes applicable law.

If you have given us your consent, you have the right to withdraw it at any time. All data processing we carried out before your withdrawal remains lawful. To do this, you can simply click the link included in every email to unsubscribe from the email service, adjust the corresponding setting in your user account, or send a message to service@foodspring.de. If you inform us in this message that you no longer wish to receive emails from us, we will cease sending messages to the email address you provided.

5. Obligation to provide data

You are under no contractual or legal obligation to provide us with personal data. However, without the data you provide, we are unable to offer you our services.

6. Existence of automated decision-making (including profiling)

We do not use automated decision-making that has legal effects on you or otherwise affects you.

7. Internet-specific data processing

To expand the functionality of our website and make it more user-friendly, we use so-called "cookies." These cookies allow data to be stored on your computer when you visit our website. You can prevent cookies from being stored on your computer by adjusting your browser settings. However, this will limit the functionality of our website.

When you use this website, cookies are stored on your computer. Cookies are small text files that are stored on your hard drive and assigned to the browser you are using. They allow the entity that sets the cookie (in this case, us) to receive certain information. Cookies cannot run programs or transmit viruses to your computer. They serve to make the overall internet experience more user-friendly and efficient.

This website uses cookies to the following extent: Transient cookies (temporary use), persistent cookies (limited-time use), third-party cookies (from third-party providers)

Transient cookies are automatically deleted when you close your browser. This includes session cookies, which store a session ID that allows different requests from your browser to be associated with the same session. This allows your computer to be recognized when you return to the website. Session cookies are deleted when you log out or close your browser.

Persistent cookies are automatically deleted after a predetermined period, which can vary depending on the cookie. You can delete cookies at any time in your browser's security settings.

You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. However, please note that you may then not be able to use all the functions of this website. In your browser settings, you can specify that cookies require your consent each time before they are stored on your computer and become active. Detailed information regarding your browser settings can be found on the providers' websites or in this guide for the most common browsers.

Google Analytics

Google LLC (“Google”), 1600 Amphitheater Parkway, Mountain View, CA 94043 USA

We use Google Analytics on our website. Google Analytics is used for web analytics and to optimize website usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Order data, including information about ordered products, is also transmitted as part of the tracking process.

The data we send, which is linked to cookies, user identifiers (e.g., user ID), or advertising IDs, is automatically deleted after 36 months. Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html and https://policies.google.com/?hl=de .

The legal basis for the use of Google Analytics is Art. 6 para. 1 lit. f GDPR.

You can prevent Google tracking with the following plugin: http://tools.google.com/dlpage/gaoptout?hl=d

Google Maps

Google LLC (“Google”), 1600 Amphitheater Parkway, Mountain View, CA 94043 USA

We use Google Maps on our website. With the help of Google Maps, we offer an address completion feature to ensure the accuracy of the address.

Further information on terms of use and data protection can be found at https://www.google.com/intl/de_de/help/terms_maps.html and https://policies.google.com/?hl=de .

The legal basis for the use of Google Maps is Art. 6 para. 1 lit. f GDPR.

Facebook

Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304 USA

This website uses Facebook's "Custom Audiences" remarketing feature. This feature allows us to present visitors to this website with interest-based advertisements ("Facebook Ads") while they are using the Facebook social network. Information about your visit to this website is transmitted to Facebook's servers, and Facebook associates this information with your personal Facebook user account.

More information at: https://www.facebook.com/about/privacy/

The use of this service is based on Article 6(1)(f) GDPR. Our legitimate interest lies in the purpose described above.

Click here to object.

Google AdWords

Google LLC (“Google”), 1600 Amphitheater Parkway, Mountain View, CA 94043 USA

Our website uses Google AdWords. AdWords is an online advertising program, and we use conversion tracking as part of this program. After you click on an ad served by Google, a cookie is set for conversion tracking. This cookie allows us and Google to recognize that you clicked on an ad and were redirected to our website. Conversion cookies are used to generate conversion statistics for AdWords customers who use conversion tracking.

More information at: https://www.google.de/policies/privacy/

The use of this service is based on Article 6(1)(f) GDPR. Our legitimate interest lies in the purpose described above.

Click here to object.

Tradedesk Tracking

On our website, we use technology from The Trade Desk, 42 ​​N. Chestnut Street, Ventura, CA 93001. The Trade Desk offers a technology known in the advertising industry as a Demand Side Platform (DSP). In simpler terms, this means that it allows digital advertising campaigns to be managed across a variety of channels such as websites, apps, audio platforms, and smart TVs.

Cookies are used to collect pseudonymized data and data that cannot be used to identify individuals and transmit this data to The Trade Desk. This includes, but is not limited to, your truncated and therefore pseudonymized IP address, the date and time of your website visit, the location of the device you are using to access our website (e.g., via the device's GPS signal, Bluetooth, or Wi-Fi signal), page views, and interaction with the page and the referring page (referrer). This data is transmitted to the Demand Side Platform (DSP) and linked there to your pseudonymous ID. This occurs across websites on all platforms that use this technology. The purpose of data collection and processing is to deliver only advertisements that are based on your previous interests and are therefore more relevant to you. Your personal data is pseudonymized by The Trade Desk before being transmitted to the DSP. The data is not shared with third parties and is automatically deleted after a maximum storage period of 90 days. Data is transferred to the USA.
You can manage your preferences regarding online behavioral advertising on the following page: www.youronlinechoices.com .

Further information about the technology used by The Trade Desk and data protection can be found at the following link: http://thetradedesk.com/general/privacy-policy

8. If you have any comments or questions

We take every possible precaution to protect and secure your data. Your questions and comments regarding data protection are welcome. For questions about the collection, processing, or use of your personal data, for information, correction, blocking, or deletion of data, as well as for the revocation of granted consent, please contact: datenschutz@gomo-energy.com